East Valley: 1345 E. McKellips Rd. Suite 103, Mesa, AZ 85203
FOR SCHEDULING CALL OR TEXT: (480) 757-6672 | OFFICE: (480) 644-9878
Martin J. Farrell: The most generous people I have ever met were the poverty-stricken Brazilians I encountered on a missions trip I took in 1992. It amazed me to see people who had so little giving us whatever they did have to welcome us to their village. That made an impression on me that has stayed with me until this day because it goes against what we typically experience with scarcity. In our own homes or businesses, when we start making less money, we tend to stop giving. We revise our budgets. We cut out what we deem unnecessary. And what we sometimes lose in that process is generosity. The medical industry is not immune to this phenomenon. In a time of lower reimbursements and uncertainty of the things to come, our first reaction is to look for ways to cut. The result tends to be a change in the patient experience and the customer service levels – impacting the welcome, the generosity that should exist in the care of patients.
Soon after that trip I started college and began working at a company called Fonar Corporation to help pay for school. The inventor of the MRI, Raymond Damadian, MD, started that company to manufacture the first MRI scanner. Working at the company that changed the way we diagnose and ultimately treat patients inspired me. Getting to walk around the halls of a company that made such a contribution to medicine filled me with a purpose to do more than just average or good work.
I started Arista Medical Imaging in 2006 to be an example in this way – to be the best, the brightest. I want every patient that comes to our centers to experience one thing – genuine care. It is what all our employees strive for; it is what motivates us in all we do. We care. We are welcoming. We are generous. We are Arista.
Sent here by my doctor who highly recommended them. They were great communicating that they were running behind prior to my appointment. Front office and tech were great. Sent the results to my doctor super quick and very clean which is important with everything going on right now.
- Lacey H.
Tech's are nice and place is clean. The front desk person is very nice which really sets the tone when you are welcomed.
- Josh V.
Great facility with friendly and knowledgeable staff. I was able to get an appointment within a day, and they got the report back to my doctor super quick.
- Hope E.
I could not ask for more, a few years ago I got a MRI and it was a nightmare compared to this experience. I have made it a point to not just wright a review when something dose not go my way, but to tell people also about the exceptional services i received. The front office girls are so nice and helpful, and really make you feel comfortable right away. At one point a woman came out of a room and was helping me, I found out that she managed the office. Its so nice when everyone in the office is never to busy to help. I never felt like a number being processed like so many other DR office. What a great experience and if I ever need a MRI again I know where I will be going.
- Brad B.
Front desk staff and MRI tech (*edit* Charlie is his name) were awesome! So nice and got me back way earlier than my appointment, which was great! I started to panic a little after the 2nd scan and the tech did a great job at calming me down and turning it into a light situation and even got me to laugh! If I had to get another one of these done, I'd want to come back to this location.
- Natalie B.
FOR SCHEDULING CALL OR TEXT: (480) 757-6672 | OFFICE: (480) 644-9878
Fax: 877.422.0832 | Email: info@aristamri.com | Address: 1345 E. McKellips Rd. Suite 103, Mesa, AZ 85203
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